|
EPTS WEB SITE
Online Proof of Delivery, Audit Trail and Tracking
Reports
The web site is
primarily used to show PoD / Tracking information. This can be
shown to the public, shippers as well as staff. Who can see
what data is determined by the system setup and user level.
Users of the web site are separated into different user
levels:
» Public (someone receiving a
package)
» Shipper and VIP Shipper
» Staff
» Staff Manager
» Systems Administrator
Members of the public
can go to the web site and enter a Consignment Number and view
tracking information. A shipper can forward a Consignment
Number to their customer to allow them to track goods that are
sent to them. This facility can be switched off, so that only
users with passwords can view information.
All other levels of
user log on with User Names and Passwords, which identifies to
the web site which company they belong to and what level of
user they are. The web site will use that information to
ensure that they only see the information that they should
see. For example someone from a Shipper called “Company A” can
only see Consignments sent by their company.
A staff manager can
view an audit trail by mobile computer user, but a normal
member of staff cannot.
Consignment and PoD
Reports Shippers can see all the Consignments they have
generated shipping labels for and the search tools enable them
to find the one they want. Similarly staff can see multiple
consignments and use search tools.
When the Consignment
has been found, you can click on the Report button and obtain
either a Full or PoD Report. These reports show as much
information that the level of user is allowed to see. This
will include Signatures, Damage or “Could not Deliver” Text
and Photographs along with the Date and Time.
Report facilities include:
» Export - export and save
the report on the users PC as an Adobe PDF or Microsoft Excel.
» Email or Print the
report.
» Search and Magnify -
Search for text or zoom in for more detail.
Facilities for Staff Managers
- Staff managers have access to additional reports and
features, which include:
» Collection Report – What
needs collecting (by depot or all over).
» Audit Trail – See who
did what and when.
» Configuration
Systems administrators
setup the entire system via the web site. Everything is set up
here, from delivery stages through to vehicles. A key
configuration is whether you wish to record the Weight and
Dimension of packages. If you do, the shipper will be prompted
to enter the weight and dimensions, otherwise they will not.
EPTS DISPATCH SOFTWARE
Anyone shipping goods
uses our Shipping Tool, which is a PC based software tool that
enables shipping departments to get the most benefit from
using EPTS. The software can be used as a single or multi user
system.
Contact Database - The
inbuilt contact database allows you to create and maintain a
list of people and companies that you ship goods to. Whenever
you want to send them a Consignment, just select them from the
menu and their address details are put straight into the
shipping form.
Shipping Labels - The
software enables you to produce shipping labels for each
package in the Consignment. These can be printed on a standard
printer or a special label printer (4” x 4”). Once the
Consignment is finished, details are sent to the web site, so
it is known that the goods are ready to be collected.
Local Database and Custom Fields
- Similar to most systems, Consignment and Tracking
information is stored on the web site. However in addition, we
provide the shipper with a local database that enables them to
store data that is unique to them. By using User Defined
fields, they can put their own prompts on the screen and
collect information that is unique to them at both the
Consignment and Package level. For example, they may want to
record their customers purchase order number and who checked
the order prior to dispatch.
Products Database - If you
configure the overall system to record weights and dimensions,
the Shipper might find it beneficial to enter standard
products and package sizes into the inbuilt database. Then
they can simply click on the product (or scan its barcode) to
move the weight and dimensions into the shipping form boxes.
You can combine this facility with user defined forms so that
you record what is going into each package. This can even be
done by scanning each items barcode!
Check on all Consignments with One Click
- Previously any shipper wanting to check every Consignment
that was delivered, would at best have to enquire on each one
in turn. This is so laborious that nobody does this, so it is
often their customer that tells them that there is a problem!
That is consigned to the past as with EPTS, they just click a
button and all the details of their Consignments are
downloaded and stored in their own database.
After downloading the
data, they can access all sorts of reports:
» List of Delivered Items
with signature
» List of Packages that
Could Not be Delivered
» List of Non Delivered
Packages
» List of Damaged Packages
» Updates from a given
date
» Individual Consignment
Reports
Each report can be
printed, searched and exported to an Adobe PDF or Microsoft
Excel file, so that it can be emailed. |
